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If You Have Not Yet Received a Tracking Number:
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Next Step:
If your tracking email hasn’t arrived, please get in touch via our Contact Form page. -
What We’ll Do:
We'll check with our Fulfillment Center to determine whether your order can still be updated. Expect a follow-up within 24 to 48 business hours.
If a Tracking Number Has Already Been Issued:
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Status: "Label Created" or "Shipment Notification Sent":
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If your tracking status is still early in the process, you can reach out to us through our Contact Form page.
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We’ll confirm with our warehouse team and update you within 1–2 business days.
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Status: In Transit or Shipped:
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If your order has moved beyond the initial stages and is already on its way, edits are likely no longer possible.
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Still, we’re happy to see what options may be available—don’t hesitate to reach out.
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QUESTIONS OR CONCERNS?
Still need help? Submit a support request here, and someone from our team will follow up within 48 hours.